General Terms and Conditions*

created via the generator of Deutsche Anwaltshotline AG

Contractual Partner 

On the basis of these general terms and conditions (GTC) a contract is concluded between the customer and


       we.RR GmbH

       Represented by the managing director Seda Krüper

       Address: Witzlebenstraße 19 14057 Berlin

       E-mail address:

       Commercial register: Charlottenburg Local Court

       Commercial register number: HRB 128037

       Sales tax identification number: DE272082537


- in the following called supplier -


the contract is concluded.

Subject of the contract

This contract regulates the sale of new goods from the Home Accessories section via the online store of the Provider. Because of the details of the respective offer is referred to the product description of the offer page.

Conclusion of contract

The contract is concluded exclusively in electronic business transactions via the store system. In this context, the offers presented represent a non-binding invitation to submit an offer. Only the sending of the customer order represents the actual offer, which the provider can then accept. The ordering process up to the conclusion of the contract includes the following steps in the store system:

  • Placing the offer in the shopping cart
  • Selection of the offer in the desired specification (size, color, quantity)
  • Pressing the 'order' button
  • Entering the billing and delivery address
  • Selection of the payment method
  • Checking and processing of the order and all entries
  • Pressing the button 'order with costs
  • Confirmation e-mail that the order has been received.

With the sending of the order confirmation, the contract is concluded (“acceptance").

Retention of title

Until full payment, the delivered goods remain the property of the provider.

Prices, shipping costs, return costs


All prices are final prices and include the statutory sales tax. In addition to the final prices, depending on the shipping method, additional costs are incurred, which are displayed before the order is sent. If a right of withdrawal exists and is used, the customer bears the cost of return

Terms of payment

The customer has only the following options for payment: advance bank transfer, cash on delivery, payment service provider (PayPal) and credit card. Other payment methods are not offered and will be rejected.

1. bank transfer

The invoice amount is to be transferred in advance after receipt of the invoice, which contains all details for the bank transfer and is sent by e-mail, to the account indicated there. The invoice amount is to be transferred in advance to the account indicated there after receipt of the invoice, which contains all details for the transfer and is sent with the delivery.

2. cash on delivery

In the case of cash on delivery, the cash on delivery amount is paid in cash to the delivery agent upon delivery, and the delivery agent charges a cash on delivery fee. If a trustee service/payment service provider is used, this enables the supplier and customer to process the payment between themselves. In doing so, the escrow service/payment service provider forwards the customer's payment to the provider. For more information, please visit the website of the respective escrow service/payment service provider.

3. credit card

When paying by credit card, the customer must be the cardholder. The credit card will be charged before the goods are shipped.

Payment deadline

The customer is obliged to pay or transfer the stated amount to the account indicated on the invoice within 14 days after receipt of the invoice. The payment is due from the date of the invoice without any deduction. After expiration of the payment period, which is thus determined by calendar, the customer is in default even without a reminder. A right of retention of the customer, which is not based on the same contractual relationship, is excluded. The set-off with claims of the customer is excluded, unless these are undisputed or legally established

Terms of delivery

The goods will be shipped after confirmed receipt of payment. The shipment is made on average within 72 hours, provided that the goods are in stock. The standard delivery time is 7-17 days. The supplier will ship the order from his own warehouse as soon as and as far as the whole order is in stock there. The customer will be informed about delays immediately.


If the provider is not responsible for a permanent obstacle to delivery - in particular force majeure or non-delivery by own suppliers, although a corresponding covering transaction was made in time - the provider has the right to withdraw from a contract with the customer in this respect. The customer will be informed of this immediately and any services received, in particular payments, will be refunded.

Transfer of risk

If the customer is an entrepreneur, the risk of accidental loss and/or accidental deterioration of the goods shall pass to the customer upon handover, in case of shipment upon delivery of the goods to the selected service provider for this purpose.

Contract design

The customer has no possibility to directly access the stored contract text himself. The customer can correct errors in the input during the ordering process. For this he can proceed as follows: For a correction of your entries within the ordering process, please go back to the input mask via LAST STEP.

Cancellation policy

1. Right and period of revocation

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day,

  • in the case of a purchase contract: on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
  • in the case of a contract for several goods ordered by the consumer as part of a single order and delivered separately: on the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
  • in the case of a contract for the delivery of goods in several partial consignments or pieces: on the day on which you or a third party named by you, who is not the carrier, have taken possession of the last partial consignment or the last piece.
  • in the case of a contract for the regular delivery of goods over a fixed period of time: on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the first goods.

If several alternatives coincide, the last point in time shall be decisive in each case.


To exercise your right of withdrawal, you must inform us (we.RR GmbH, Witzlebenstraße 19, 14057 Berlin, of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory.


To comply with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.



2. Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back and inspected them. You must return or hand over the goods to our warehouse without delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.


You shall bear the direct costs of returning the goods.


You will only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary for the inspection of the condition, properties and functioning of the goods.

Exclusion of liability

Claims for damages by the customer are excluded, unless otherwise stated in the following. This also applies to the representative and vicarious agents of the provider, if the customer makes claims for damages against them. Excluded are claims for damages by the customer for injury to life, limb, health or essential contractual obligations, which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Language, place of jurisdiction and applicable law

The contract shall be drawn up in German. The further performance of the contractual relationship shall be in German. The law of the Federal Republic of Germany shall apply unless, pursuant to Article 6 (2) of the Rome I Regulation, the mandatory provisions of the law which would be applicable in the absence of this clause apply. For consumers, this means that the law of the Federal Republic of Germany shall only apply insofar as this does not restrict any statutory provisions of the state in which the customer is domiciled or habitually resident.


The place of jurisdiction for disputes with customers who are

- are not consumers,

- legal entity under public law or

- special assets under public law

are, Berlin.

Data protection

In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these GTC, data is collected, stored and processed by the provider. This is done within the framework of the statutory provisions. The provider does not disclose any personal data of the customer to third parties, unless he would be required to do so by law or the customer has previously given his express consent. If a third party is used for services in connection with the handling of processing operations, the provisions of the Federal Data Protection Act shall be complied with.


The data provided by the customer in the course of placing an order will be processed exclusively for the purpose of contacting the customer within the scope of contract processing and only for the purpose for which the customer has provided the data. The data will be disclosed only to the extent necessary to the shipping company, which takes over the delivery of the goods according to the order.


The payment data will be passed on to the credit institution commissioned with the payment. Insofar as the provider is subject to retention periods under commercial or tax law, the storage of some data may last up to ten years.


During the visit to the Internet store of the provider, anonymous data that do not allow any conclusions to be drawn about personal data and do not intend to do so, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the request of the customer, personal data will be deleted, corrected or blocked within the framework of the legal provisions. Free information about all personal data of the customer is possible.


For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: we.RR GmbH, Witzlebenstraße 19, 14057 Berlin,

Severability clause

The invalidity of any provision of these GTC shall not affect the validity of the other provisions

*The terms and conditions have been translated from German. Only the German version of the GTCs is legally effective: